Just Starting out

So, after much hemming and hawing (several years of it), I have finally been convinced to start a blog.
Things I care passionately about:

• Usability and User Experience
• Leadership & Management
• Customer Service
• Football - especially one Philadelphia Eagles

So, I'm going to start this, and keep focused on those topics. The ultimate, crass intent is to write a book, and this seems like a way to get going on it.

Please PLEASE correct me. I need it.